Magicline
All Systems Operational

About This Site

This is our status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
99.92 % uptime
Today
Device Manager API ? Operational
90 days ago
100.0 % uptime
Today
Support Chat ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Request Duration of Device Manager API ?
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Past Incidents
Jun 19, 2019
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jun 19, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:45 CEST
Scheduled - New features and improvements will be deployed.

All access control and check-in systems will be functional during the maintenance.
Jun 17, 11:49 CEST
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Analytics data is currently not available
Resolved - Analytics data is now complete
Jun 14, 23:48 CEST
Identified - Users only see analytics data until July 12th. We identified the cause. Analytics data will be up-to-date during the course of the day.
Jun 14, 06:12 CEST
Jun 13, 2019
Slow response times in Device Manager API
Resolved - We were able to fix the performance issues of the Device Manager API. We monitored the performance in the last 60 minutes and the response times were at a usual rate of approximately 70 ms.
Jun 13, 11:58 CEST
Monitoring - We had an issue with the response times of the Device Manager API. Customers were experiencing problems between 09:50 am and 10:40 am.

We identified the root cause and are currently monitoring the response times. The performance of the Device Manager API should be back on track.
Jun 13, 10:58 CEST
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 00:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:45 CEST
Scheduled - New features and improvements will be deployed.

All access control and check-in systems will be functional during the maintenance.
Jun 11, 09:49 CEST
Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 00:46 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:45 CEST
Scheduled - New features and improvements will be deployed.

All access control and check-in systems will be functional during the maintenance.
Jun 3, 10:15 CEST
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